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Get in touchWollongong is a coastal city located in the Illawarra region of NSW, some ~80kms south of Sydney CBD and within a one-hour drive from Sydney International Airport. The location is compelling for companies looking to set up knowledge services who require;
Key insights from the survey of Wollongong based organisations who participated in the research for this report include:
Great work life balance, cost of living and its strategic location are some of the reasons given for locating in Wollongong:
“Wollongong is a city on the up. Quality businesses are choosing to move here, lifting local employment opportunities and flowing benefits into the community. We now have so much more going on in local entertainment, dining and culture. It doesn’t feel like we’re missing out on what Sydney has anymore.”
“Wollongong has good transport links, including being close to an international airport, allowing NEC staff to easily visit our interstate and international clients. The Wollongong region provided a strong work-life balance opportunity for NEC staff. We knew we could recruit experienced IT executives who had been commuting to Sydney as well as new graduates from the University of Wollongong.”
Based on our indicative calculations, the cost to replace frontline staff at a turnover rate of 19% for Australia, a 150-seat centre would have a total of $316,514 in costs to maintain operations. With a lower salary level and significantly lower staff turnover, the cost for the same size operation in Wollongong would be $96,923, a potential saving of $219,591 per annum.
This is a 69% savings for business in Wollongong compared to businesses in other parts of Australia.
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