Real work-life balance in Wollongong

Benefits for staff retention

Research undertaken by Fifth Quadrant in 2019 found that – based on a 150 seat contact centre – the staff turnover rate in Wollongong was eight per cent, compared to the Australian average of 19 per cent.

The connection between retention and work-life balance is backed-up by the experience of business leaders and managers in the city, including at Mercer Administration Services Wollongong office.

Engaged, committed workforce

By reducing the amount of time commuting – a typical commute in Wollongong is between 15 to 30 minutes, depending on the transport mode – people can arrive to work more energetic, and productive, and feel more satisfied with their work-life balance.

This balance is a core reason given by Wollongong-based business leaders and people managers for strong staff satisfaction rates.

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