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Get in touchWollongong is a cost-effective location for any business, driven by a combination of lower staff turnover rates and as a more affordable business location.
Research from Fifth Quadrant (2019) further demonstrates Wollongong’s competitiveness when compared to Sydney, Melbourne and Parramatta CBDs.
In particular, staff turnover in Wollongong is only 8%, which is significantly lower than the turnover rate of shared services centres across Australia (19%).
The research found Wollongong is the most cost-effective location with the lowest salary and real estate costs for an indicative 150 seat shared service centre operation. This translates to savings in the range of 28-33 percent. Large Shared Services organisations in Wollongong include Mercer, NEC, ATO, Stellar and the Department of Human Services.
Sydney is the most expensive location with higher salaries and the most expensive real estate costs at a total of $11,706,514 for an indicative 150 seat Knowledge Service centre operation, followed by Melbourne at $11,176,514.
Wollongong is the least expensive location with the lowest salary and real estate costs at a total of $7,886,923 for an indicative 150 seat Knowledge Service centre operation delivering savings in the range of 28-33% relative to comparable locations.
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