How does Peoplecare attract and retain staff?
Peoplecare has prioritised culture as a defining characteristic of the organisation and maintaining our culture is crucial. In terms of metrics, we’ve been awarded as an Kincentric Best Employer for three years running now. Peoplecare is passionately not-for-profit. We are here for our members. Peoplecare hire on culture first and we are about genuinely caring for our members.
We employ 200 people in Wollongong and we’re able to maintain high retention rates here. Staff that chose to come to Wollongong, they are drawn to the lifestyle and values, the work-life balance. Many are graduates from the University of Wollongong. There are also staff who commute to Wollongong to work with us.
How does having the University of Wollongong here impact recruitment?
There are opportunities in roles that are entry level for graduates. The University can offer interns, or placements for projects. It becomes part of students learning at university. Students are able to take on meaningful work. They come up with some amazing ideas.
We’ve recently started a more formal program with technology interns. We’re doing technology-based work to transform traditional service. We have four interns currently, all from the University of Wollongong. They benefit and we benefit, it’s a real win-win.
How would you suggest businesses get started on researching Wollongong as a location?
The Illawarra Business Chamber and Invest Wollongong can help, they can assist with the value proposition for moving to the region and provide those important metrics, these are great formal mechanisms.
There’s also a community where you can reach out and connect very easily with business leaders, they are generous with their time and willing to have a coffee and a chat. You can get a feel for the area, information relevant to your sector and hear first-hand about others experiences operating here.