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Large talent pool 20,000+ commuters, skilled locals and UOW graduates
Vibrant coastal city Discover more about why you will love living here
Work-life balance A city where you can achieve real work-life balance
Supportive environment Discover more about local business networks and support
One hour south of Sydney Strategic location, close to Sydney, its airport, and Canberra
UOW – a global university Where you can develop research and commercial partnerships
Costs and staff retention Up to 33% more cost effective than Sydney, Melbourne and Parramatta
Business case studies Hear from the experience of business people who live and work in Wollongong (and love it).
Key opportunities Wollongong provides opportunities across industries and key sectors
Advanced manufacturing Future focus on advanced machinery, equipment design and manufacturing
Defence Capabilities and innovative research in defence technologies and services
Professional services Professional, financial, and shared services firms call Wollongong home
Scaleups and entrepreneurs Wollongong scale-up successes and our entrepreneurial community
Tech Growing hub for forward-thinking tech companies and start-ups
Clean energy Wollongong is emerging as a clean and low-carbon energy hub
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Economic development The plan for our city between now and 2029
Registering a business Tips and links to set up your business here
Case studies Hear from the experience of business people who live and work in Wollongong (and love it).
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International team Reach out to our colleagues in your country
Incentives and programs Information about the incentives and programs to support your move

The Professional Services centre of the future

Home / Why Wollongong / Lower Operational Costs & Staff Turnover / The Professional Services centre of the future

How does your organisation compare?

Do you choose to locate in a regional city, such as Wollongong, where operational costs are lower, but the talent pool is perceived as more limited? Or do you invest in a more expensive metropolitan location, such as Sydney or Melbourne, with access to a wider talent pool but where there is more competition for talent, a higher turnover rate and expensive A-grade office supply?

These are the questions many executives and business owners in the Professional Services industry across Australia ask themselves.

On Wednesday, February 19, 2020, Dr. Steve Nuttall, Director of Research at Fifth Quadrant discussed within a webinar these very questions with Fiona Keough, CEO of Auscontact Association and Martin Braithwaite, General Manager, Operations Managed Services at NEC Australia.

Together they also reviewed the findings of Fifth Quadrant’s latest research report about how different locations or cities are delivering to the needs of Australian Professional Services businesses now and in the future.

View the webinar

Is location important?

With customer expectations continuing to evolve in a global market-place, Australian Professional Service centres are having to deal with the increasing complexity of inbound enquiries and the pressure to reduce the cost to serve customers.

Businesses in the Professional Services sectors say that three quarters of operating costs are devoted to location sensitive expenses, so the choice of where to locate your centre is a business-critical decision.

Want to learn more?

Watch the above webinar to learn:

  • The current state of play with Regional Knowledge Service Centres
  • How to balance the trade off between a lower cost Australian location and access to talent
  • How location effects the operating costs of businesses
  • How to attract a stable competent workforce.

 

The Panellists

Webinar Australia's best location for knowledge and professional services businesses

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