Shared service & contact centres

Wollongong offers many advantages to support high performing contact centre and shared services operations.

Wollongong: The alternative CBD location

FREE location analysis, undertaken by COPC Inc. for Invest Wollongong

Download Analysis

The new CBD for business

Whether a new HQ, a satellite office, or remote work hub to provide flexible working arrangements for staff, combined with our city’s fantastic liveability, Wollongong is a city that can offer success in both work and life.

Discover the reasons why –

A-grade office uplift

In the last five years, Wollongong has seen a significant increase of premium office accommodation in its CBD, with a 75% uplift in completed, under-construction and pipeline office developments.

Discover more

Retain people & knowledge

Staff turnover in knowledge services industries in Wollongong is 8%, compared to a national average of 19%, a figure reflected by local knowledge services businesses.

Discover more

A large, skilled talent pool

More that 500,000 working adults live within a one-hour commute of Wollongong CBD, with more and more professionals moving to the city for lifestyle and career opportunities.

Discover more

A strategic, accessible location

One hour from Sydney and its airports and 2.5 hours from Canberra, as well as direct flights from the local regional airport to Melbourne and Brisbane.

Discover more

A supportive business environment

Home to a thriving business community and established business networks that encourage an engaged and supportive environment, city-wide.

Discover more

Fantastic liveability & work-life balance

Wollongong is easy to get around, has great public infrastructure and a beautiful natural environment. It’s a city perfectly positioned for people and business.