Wollongong: The location for shared service and contact centres
Shared Services and Outsourcing Week Sydney 2021
With a 70 per cent uplift in A-grade office space, either newly constructed or in development, along with distinctive business benefits, including a large talent pool, lower staff turnover rates and a supportive business environment, Wollongong is an ideal city for shared services centres.
Wollongong is the ‘destination partner’ at Shared Services and Outsourcing Week Australiasia conference in Sydney, where Invest Wollongong will discuss the city’s distinctive benefits for businesses in the shared services sector.
Wollongong: An alternative CBD location for your contact centre or shared service centre
FREE location analysis, undertaken by COPC Inc. for Invest Wollongong.
Change and opportunity in a new world of working: Benefits of a new business location
As destination partner for the conference, Invest Wollongong is hosting a plenary introduction at the conference.
Presented by Mark Grimson, Economic Development Manager, Wollongong City Council with Martin Braithwaite, General Manager – Digital Transformation, Managed Services, NEC Australia
Session time: 10am, Thursday 17 June 2021
For every problem that the business services industry faces – pressure around cost and expenditure, supporting people in a new world of work and new challenges around offshoring and all of the process re-engineering that involves – there’s a solution. Our city is a testament to renewal and reinvigoration and is well positioned for client and customer contact and delivery operations to drive positive outcomes, thanks to a number of distinctive benefits, backed up by data and the first-hand experiences of businesses thriving in Wollongong. This presentation will provide data and examples around relevant issues to business location, including:
Flexible approaches to accommodation needs
Efficiency gains from talent acquisition and retention
Work-life balance and team satisfaction
Wollongong Office Market Prospectus
Explore fresh options for expansion, a satellite office or establishing your business.
FREE location guide to Wollongong’s business benefits.